For rail vehicles in passenger transport, particularly for double-deck trains, FELA offers a complete portfolio of system components, with which all requirements of a customer information system can be met in a reliable, efficient and customer-friendly way. These integrated facilities provide high passenger safety in the train and enable the monitoring of the vehicle's interior.
Basis of the customer information system is the on-board computer (FIS) with the corresponding software. The computer is connected to the background system of the respective rail operator or service provider and controls all other applications for passenger information. Apart from the different components for visual displays in the passenger compartment, exterior displays and loudspeaker systems, also corresponding mobile and stationary input devices form part of it. With these devices the conductor can operate the on-board computer or directly inform the passengers. A good customer information system is characterized by clear visual information and clear loudspeaker announcements. Using EasyDrive these can be generated with little technical effort. This optimized information flow considerably increases customer satisfaction and ensures that all relevant information are quickly and safely understood by the passengers.